Privacy Policy

Introduction

WB Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We are committed to responsible and transparent data management practices that respect your privacy rights.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company details you provide through contact forms or consultation requests.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: Small data files stored on your device to enhance your browsing experience.
• Communication Data: Records of our conversations through email, chatbot, or other communication channels.

How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our services
• Responding to your inquiries and providing customer support
• Sending you updates, newsletters, and marketing communications (with your consent)
• Improving our website and services based on your feedback
• Analyzing website usage and performance
• Preventing fraud and ensuring security
• Complying with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist us in operating our website and providing services (e.g., hosting, analytics, email services).
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Object: Object to processing of your personal information for certain purposes.

To exercise these rights, please contact us at privacy@wbsolutions.ca.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: